Office Team Leader

We are looking for an experienced Office Team Leader to join a large well known manufacturing company based in Bradford. This is a great opportunity to join a forward thinking, highly successful business. Salary: £28,000 per year Benefits: Bonus Scheme, Personal Pension Plan, 22 days holiday per annum plus Bank Holidays rising to 23 days per annum after 5 years and 25 days per annum after 10 years' service, Cycle to Work scheme and free staff car park Working hours: Monday to Friday, 37.5 hours per week THE ROLE To proactively work with all operational departments to ensure their needs are understood and acted on and to look for opportunities to continuously improve our standards. ROLE RESPONSIBILITIES Supervise the day-to-day workload of the two Customer Service team members, ensuring all customer orders are entered in an accurate and timely manner to meet customer and production requirements. Proactively work with all areas of the business to ensure targets and customer requirements are met. Support the site management team in all communication and administrative tasks, proactively looking for opportunities to improve effectiveness and efficiency. Support the purchasing and delivery process of raw materials and consumables to minimise disruption and ensure operational flow. Take a leading role in controlling requisitions and goods receipts on site. Support safety initiatives across the site. Set up initiatives to improve KPI targets and monitor these for effectiveness. Take ownership of customer prices, to minimise queries and customer credits Be the key user for site T&A systems and ensure that data is monitored and accurately recorded. Ensure required month end procedures are completed correctly and to agreed timescales Organise/initiate required training to ensure the smooth running of the department. Review Customer service staff against agreed objectives and carry out annual formal appraisal. Become the site's GDPR Champion in ensuring that data is managed in line with legal requirements. SKILLS AND EXPERIENCE A good level of IT skills particularly in Microsoft Office 365 including Word, Excel and SharePoint Highly organised and excellent verbal and written communication skills Motivated, driven and able to use own initiative Experience of working in a fast-paced dynamic environment Ability to work across multi-functional teams A knowledge of SAP or other purchasing systems Supervisory experience would be an advantage Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities.